Jul 8, 2020
When you embark on a river cruise with Scenic, an important part of your journey is the exceptional level of service provided by our crew – we call this the Scenic Nth Degree. Our team of Cruise Directors are the best in the business and are expertly trained to ensure your river cruise is truly memorable, taking care of all of the finer details throughout your time - both on board our Space-Ships and on shore during our included excursions.
Deeply knowledgeable about the regions they traverse, each of our Cruise Directors is on hand to answer any questions you may have and to offer travel recommendations at each destination. They are also available to address any concerns and will make sure your needs are met, letting you relax on your 5-star journey of a lifetime.
We spoke to Richard Grey, one of our expert Cruise Directors who traverses along the Rhine, Main and Danube rivers on board Scenic Amber. Learn more about his experiences travelling through Europe, find out what his favourite thing about our Space-Ships is and read his advice for those thinking about river cruising for the first time.
What does the role of Cruise Director entail?
The role is to be all things to all people. We are here to ensure the guests get the absolute most out of their cruise experience. I also need to be an entertainer, a listening ear and the ringmaster, so the guests can feel part of the Scenic family. The wellbeing and enjoyment of our guests always comes first.
What is your favourite feature of the Space-Ships?
The lounge is my favourite feature. We hold port talks here, entertain guests and, most importantly, this part of the ship is where travellers become friends with one another.
Tell us about your favourite locations on Europe’s waterways...
Regensburg, Rüdesheim, Heidelberg and Maastricht – all are very old and have many stories to tell. One minute you are in the middle of a bustling plaza, and then seconds later you are in a quiet avenue. The rivers themselves should not be forgotten. They all have their own character and charm; from the vineyards of the Rhine, Main, Danube and Moselle, to the countless castles we sail past.
How do guests respond to the Scenic Enrich events?
Scenic Enrich experiences create a lasting impression with guests. Take the classical concert at Palais Liechtenstein: to be in a baroque palace of such beauty and be absorbed by the music of Strauss, Mozart and Beethoven is truly awe-inspiring for both our guests and the Scenic team alike.
Which Scenic Freechoice options are favourites with guests?
Generally the locations that open up a world of the lesser-known. Places like Budapest and Bratislava are always popular, as are palaces. We also get wonderful feedback about the guided e-bike tour from Melk to Dürnstein.
Do you have any advice for first-time river cruisers?
Relax and let us take care of you in 5-star luxury. You will be looked after by a team of experts who love what they do. Also, bring good walking shoes and prepare for all types of weather!
What’s the best thing about river cruising?
The best thing about river cruising is that there is always a view. Wherever you are, there is always something incredible and new to see.
Truly All-Inclusive Europe River Cruises
Let the sights and flavours of Europe enchant you on a Scenic Europe river cruise. Learn more about the expert team who will join you on board our luxurious Space-Ships, including your own private butler and our professional chefs. You can relax in the knowledge that our river cruises are truly all-inclusive – from unforgettable excursions, fine dining and complimentary beverages, to return flights, airport transfers and all tipping, everything is included.
View our complete collection of Europe river cruises and get ready to discover the continent like never before.