General Information & Conditions. Please read carefully before booking.
*Super Earlybird and Earlybird Offers – Inventory controlled and may be extended or cancelled at any time without notice.
Valid for new bookings made before May 31, 2021. Save an additional 10% on cruise fare: Super Earlybird offer is available on Sapphire & Diamond deck suites only. Excludes Category C & CA. Super Earlybird offer is for new bookings only and not available for bookings using a Future Travel Credit (FTC) Voucher. Full payment is due 12 months prior to departure for Super Earlybird offers to apply. For cruises booked within 12 months of departure, full payment is required at time of booking. Once sold out or if full payment is not received the standard Earlybird offers or best available offer will apply. Applicable on the cruise element only, excludes airfares, port charges, hotel stays and other additional items. Prices based on per person twin share in CAD available at advertising deadline, are strictly limited & subject to availability on specific dates, until sold out. Offers not in conjunction with any other offers and may be withdrawn at any time. No retroactivity. Fly Free and special airfare offers, available on select departures. A non-refundable deposit of $250 per person is due at time of booking with full payment required 90 days prior to departure. Scenic reserves the right to ticket the airfare upon receipt of deposit. Flights are booked in premium economy or economy class only on Scenic’s choice of airlines and routes. Included flights are booked from 11 major Canadian gateways: YHZ, YYZ, YOW, YUL, YQR, YXE, YWG, YEG, YYC, YVR, & YYJ. Flight departures from all other Canadian cities shall be subject to additional surcharges. Flights are subject to availability of appropriate airline class and once sold out surcharges shall apply. A second non-refundable deposit of $2,500 (Fly Premium Economy for $495) or $1,500 (Fly Free in economy class) per person is due 11 months prior to travel. If your cruise departs in less than 11 months, the second non-refundable is due immediately. Scenic reserves the right to ticket the airfare upon receipt of the second deposit. Full airline terms and conditions apply at all times. Maximum ticket value including taxes is up to $3,400 per person. Airfare credit of $1,250 per person in lieu of airfare and varies by cruise itinerary. Port charges and taxes are included and vary by itinerary. Private door-to-door chauffeur transfer offer only valid on new bookings. Transfers are valid for pre and post cruise within a 45km radius and are only available to and from the following Canadian airports: YYJ, YVR, YLW, YYC, YEG, YQR, YWG, YOW, YYZ, YUL, and YHZ. Guests living outside of the 45km transfer radius may receive a discount up to $200 per couple on their cruise. Transfers are subject to availability and may be withdrawn at any time. To obtain transfer fulfillment, guests must complete their Trip Personaliser at least 90 days prior to travel. Guests are advised to refer to any luggage restrictions from the transfer providers. For South East Asia destination transfers, please refer to the 2021-2022 South East Asia River Cruising Brochure for complete terms & conditions. Groups: Offers apply to new groups booked and deposited during promotional period. No retroactivity. Any maps or other route depictions are intended as an indication only and are subject to change. All beverages are included except for a very small number of fine and vintage wines, Champagnes and spirits. Airport transfers are only available on the first and last day of your tour and at times we designate.
‡Flexible Booking Policy
To ensure guests can book with confidence, for all new 2022 bookings Scenic Group are including a Flexible Booking Policy which allows guests to defer travel and transfer to an alternate departure or itinerary or cancel up to 60 days prior to travel, with no Scenic Group fees (3rd party fees may apply). For cancellations, the value of the booking will be applied as a Future Travel Credit (FTC) which is valid for 24 months. Please note, final payment due date will remain as per booking conditions; however, this flexible policy allows changes to be made up to 60 days prior to travel.
^Deposit Protection Plan
Complimentary Deposit Protection Plan (DPP) has been included for 2022 South East Asia river cruise bookings before May 31, 2021. This offer applies to new bookings only as is not applicable for re-bookings made with a Future Travel Credit voucher. Where you cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit. If You do not rebook within 24 months, or utilise all of Your Deposit, it will be forfeited. If You have booked a tour with an applicable Fly Deal or other Earlybird offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.
†Platinum Protection Plan
The Platinum Protection Plan (“PPP”) is available for new river and ocean cruising bookings for travel after January 1, 2022 for Scenic and Emerald Cruises (“Eligible Booking”). The PPP must be purchased together with the Eligible Booking at time such booking is made and may not be added at a later date. The PPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises or land tours and the PPP is also not available to new bookings using a Future Travel Credit. If you have purchased the PPP with an Eligible Booking, and your Eligible Booking is cancelled due to a one or more Prescribed Reasons, any time on or before 31 days prior to your prior to the date your journey commences with Us, including flight arrangements, we will refund the cost of your Eligible Booking, less the PPP Fee, airline cancellation fees, if any and travel agent administration fees; or if cancellation occurs at any time on or after 30 days but no later than 15 days prior to your prior to the date your journey commences with Us, including flight arrangements due to one or more Prescribed Reasons, we will refund 70% of the cost of your Eligible Booking, after deducting the PPP Fee and travel agent administration fees. If you have booked a cruise with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the refund amount if flights have been ticketed. The PPP is not an insurance policy and does not, nor is it intended to, replace any travel insurance or cancellation and interruption insurance. For full terms please click here.
For full terms and conditions refer to 2021-2022 South East Asia River Cruising Brochure or click here. BC consumer protection #40178.