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A safe start to your journey

Medical Evaluation & Vaccination Requirement

To ensure the health and safety of yourselves, your fellow guests, and crew before your journey with us begins, we will require you to complete a pre-departure medical health evaluation. All guests must have received the required dose(s) of an approved COVID 19 vaccine at least 14 days prior to departure (* conditions apply for France).

Accepted Vaccinations
• Pfizer & BioNTech 2 doses
• Moderna 2 doses
• AstraZeneca 2 doses
• Johnson & Johnson 1 dose
• Sputnik V 2 doses
• Sinopharm / Sinovac 2 doses

While Scenic can accept these vaccines, including mixed doses of the above, guests are responsible for ensuring that countries transited to and from the port of embarkation and disembarkation also accept these vaccines.

Booster Dose

Booster dose vaccinations must be current at time of travel. “Current” means a person has received all recommended COVID 19 vaccines, including any booster dose(s) for the countries visited on their Scenic journey. When a booster dose is not mandatory by all countries visited, embarkation will be permitted with standard dose requirements. Scenic still recommends all guests to receive a booster dose, even when not required, to ensure maximum protection against COVID 19. This will allow you to relax with complete peace of mind and be assured that you are in the company of fellow vaccinated guests.

Guests must:
• Carry and present confirmation of vaccination
• Complete any travel entry requirement forms for the country at the start of your Scenic journey
• Check with your airline for any updates to protocols or boarding requirements
• Travel safely - wear a mask, wash your hands or use hand sanitizer, and observe social distancing
• Complete the Scenic Health Questionnaire presented upon embarkation

PCR/RAT testing - Scenic Eclipse Voyages

A negative test result for COVID-19 should be taken in line with airline and country entry requirements on your journey. If no test result is required, Scenic still highly recommends taking a test within 72hrs of departure to reduce the risk of disruptions to your travel after departing your home (own expense). Guests may be required to take a Rapid Antigen test on embarkation (no additional cost).

IMPORTANT NOTE: Please be advised that from 1st October 2022, guests will no longer be required to provide a negative PCR test result to board Scenic Eclipse.

Our expertly trained team

Our Dedicated Team

Our Captains, Hotel Director, Discovery Team and Tour Directors, alongside their exceptional teams, will deliver a first-class level of service during your time travelling with us.

You will enjoy the same exciting program of on board and on shore experiences, tailored to smaller groups to allow for safe social distancing. The team is readily available to ensure every detail of your journey with us is memorable, for all the right reasons. They will ensure health and safety protocols are followed on a daily basis.

Healthy Crew

Having the best crew to look after you is at the heart of our core values at Scenic, and we will go the extra mile to ensure our crew is healthy in doing so.

Every member will be fully vaccinated and tested before and after joining the ship, and all crew members will receive extensive training on COVID safety prior to starting work.

The entire Scenic team are empowered to ensure we all exceed the required protocol and are focused on making sure you have a truly exceptional experience.

All crew members will follow local government and health advisories, and masks will only be required to be worn if it is mandated or deemed necessary by local authorities or for the health and wellbeing of our guests onboard.

A warm & safe welcome

From the moment you arrive, our expert crew will guide you through our enhanced protocols, ensuring you are completely at ease. You can expect:

Contact-Free Check In & Check Out

We have adjusted the various touchpoints of your journey, allowing you to check in and check out in a completely contact-free way. Through a phased embarkation you will be able to arrive and depart with safe social proximity in mind. And, of course, every time you return on-board, our crew will be there to greet you with a warm smile.

Masks

Masks may be required in public areas on the ship when physical distancing is not possible. We will follow local government and health advice, which Scenic must adhere to. Your dedicated crew will keep you updated on requirements throughout your river cruise.

The on board experience

At Scenic, the guest experience will always remain at the heart of everything we do. In addition to our longstanding exceptional level of service on board, you can expect:

Enhanced Cleaning Commitment

Our on board crew will be increasing and enhancing our already frequent and high standard cleaning protocols in public areas and suites, leaving surfaces and spaces spotless. Additional care and attention will be paid to high contact zones, such as communal restrooms and dining facilities.

Socially Aware Dining

You can expect the same delightful dining experiences when you travel with us, savouring a choice of dishes inspired by regional cuisine and local produce. We are adapting and redesigning our on board food and beverage service to ensure extra care is taken in order to minimize social contact. We will serve our delicious food a la carte or via served buffets.

Contact-Free Movement

The spacious surrounds of our ships in combination with the guest numbers provide ample room for you to relax, allowing for an abundance of personal space. We are introducing contact-free movement through-out Scenic Eclipse to further reduce risks. Contact-free hand sanitizer dispensers will be readily available in all public spaces and guest corridors on board, while automated doors and contact-free guest servicing will minimize the number of touchpoints.

Air Circulation

Scenic Eclipse is equipped with enhanced HVAC systems through-out the vessel and in guest suites. These systems ensure there is no re-circulation of inside air on board the ship. When you are relaxing in your suite you will be breathing air from outside the ship that is channeled directly to your suite. The air will also be released from your suite directly to the outside.

Staying well on shore

Smaller Groups & Social Proximity

Discovering the local culture of your destination is the highlight of every ocean cruise. Create memories to cherish during our choice of on shore excursions. You will travel in smaller groups, allowing for a more intimate travel experience, while respecting social proximity and destination specific regulations. To enhance your sightseeing, you can utilize our digital headsets, which will act as your personal tour guide and travel map.

Trusted local partners

Carefully Selected Local Partners

As well as enhancing our health and safety protocols on board and with our crew, we’re working closely with our local partners. We have forged long-standing relationships with our local partners, all of whom have been carefully selected for their expertise and high levels of service and are committed to ensuring your safety. They will receive extensive training to adhere with our enhanced protocols. We will also introduce strict control and screening procedures for anyone boarding Scenic Eclipse.

Wellness Throughout Your Journey

Your wellbeing is our number one priority, both during your time on board and on shore. Journey to and from your destination with complete peace-of-mind. All transport vehicles will be equipped with hand sanitizer and will undergo deep cleaning after every journey, surpassing the high industry standards required. You can also rest assured that we will monitor social proximity, allowing you to travel safely, with plenty of personal space.

We are committed to continually reviewing and updating our protocols and guidelines as new information becomes available, to ensure that our guests can travel safely in the many destinations we operate in.

Book with confidence

We appreciate that you have invested a lot of time into planning your ocean cruise and we want to reassure you that with Scenic, you can book with confidence.

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Cruise with confidence