Communications FAQ's

the things you need to know, before you travel

Q. Are internet cafes readily available?


Yes, internet cafés are throughout Europe and are a much more cost-effective way of communicating with friends and family than by telephone.

Q. Are there any restrictions on photography?
  • It may not be possible to use your camera or video camera at some sites of interest, or there may be a fee; please ask your Tour Director for further details.
  • Not everyone might appreciate being on your souvenir home video or holiday photo, so please respect the privacy of local people and cruise directors/local guides by asking permission before filming or taking a photograph. This is especially important in holy places and when visiting indigenous people.
  • If someone is giving a public performance then permission is not usually necessary – but if in doubt, ask or refrain.

Please Note: Photography is prohibited in 'restricted' areas such as bridges, dams, ports and airports as well as military installations or security-sensitive places such as police stations.

Q. Can I easily obtain batteries and memory cards?
A. Generally, yes unless stated otherwise.
Q. Can I photograph or film in museums?
A. Museums and attractions have differing rules regarding cameras and videos. While some do not allow cameras to be taken in at all, at others a fee or a permit may be required. Your guide will advise of the rules at each particular site and what is required. Please tell your guide if you will require a permit at the time and he/she will purchase a special ticket and advise you accordingly. In many museums, tombs and temples the use of a flash is strictly prohibited.
Q. How do I make telephone calls back to Canada?
A. Phoning home from hotels is expensive. All hotels will add a service charge to the cost of any phone calls you make from your room. This charge can be very high. Ship-to-shore telephone calls can also be extremely expensive. It is always cheaper for you to use public telephones. If you decide to make a direct call to Canada – always remember to dial the international access code 00 followed by the country code 1 (Canada), and your phone number. Local phone cards are available at tobacco stores, kiosks and post offices.
Q. What are the timezone differences?
A. The following are guidelines only, as daylight saving changes will alter variances
Q. What languages are spoken?


  • The Netherlands - Dutch
  • Germany - German
  • Hungary - Hungarian
  • France – French
  • Norway – Norwegian
  • Greece – Greek
  • Turkey – Turkish and English
  • Spain – Spanish
  • Morocco – Arabic, French and English