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Scenic Club

Welcome to Scenic Club

Scenic Club

Be rewarded for doing what you enjoy most – creating memories with Scenic.

At Scenic, a little loyalty goes a long way, and a lot of loyalty goes even further. So when you choose to travel with us, not only do you get to explore a world of wonder that will furnish you with memories for a lifetime, you also collect privileges that will help you enjoy the experience even more.

Membership is free and packed with incredible benefits and offers including access to exclusive deals and competitions.

Already a member? Click here to log in to your member area.

 

Club Features

Benefit

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Thank You voucher* to be redeemed on your next cruise or tour

$200 $200 $200 $300

Share With A Friend voucher, entitling any new guest referral to a discount. The referring guest will earn a $200 Referral Credit when this voucher is redeemed and deposited*

$100 $100 $100 $150

Selection of a Scenic Club branded backpack, satchel or fold bag, which they’ll receive prior to every trip^

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Dedicated Members only Help Desk, for a quick response to any queries, issues or requests*

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Members only offers on selected itineraries

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Priority on pre-release tours and cruises

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Member-only competitions and events

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Quarterly Wonder Scenic Club Life magazine

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The very latest updates and information via Scenic e-news

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Complimentary limousine transfers before and after they travel (location and distance restrictions apply)*. Alternatively, they can enjoy one night complimentary hotel stay if the limousine is not available at their location or a $50 CAD transfer credit per guest, each way*

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Complimentary pre or post-night hotel stay for trips of 20 days or more+

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Access to exclusive member-only offers and itineraries

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Distinctive Scenic Club Platinum, Diamond and Emerald branded trolley bag^

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Choice of either the special Scenic Club Diamond or Emerald full-sized suitcase or a $100 gift card° prior to each departure^

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Extended distance allowance for the chauffeur-driven limousine service. Alternatively, they can enjoy one night’s complimentary hotel stay if the limousine is not available at their location or a $50 transfer credit per guest, each way*

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Exclusive Scenic Club Diamond offers

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Handcrafted Emerald designer lapel pin

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$100 on board credit for use in the Wellness Centre◆

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Upgraded hotel categories for pre or post accommodation when available*

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Multiple access to dining at Table La Rive and Portobellos or L’ Amour#

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Unlimited laundry and pressing on cruises◆

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A Welcome Home hamper after every Scenic trip of 20 days or more

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Exclusive Scenic Club Emerald events

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LIMOUSINE SERVICE, HOTEL & TRANSFER CREDIT OPTIONS FOR PLATINUM, DIAMOND & EMERALD MEMBERS

LIMOUSINE SERVICE, HOTEL & TRANSFER CREDIT OPTIONS FOR PLATINUM, DIAMOND & EMERALD MEMBERS

 

*Conditions apply. For the most up-to-date details of member benefits and terms and conditions, Click here.. ^ Select via Tour Personaliser eight weeks prior to departure Canada tp.scenicglobal.com. + The 20 days required to qualify for this benefit can be made up of the total paid days for travel, so can include paid add-on days, such as stopovers, tour extensions and/or back-to-back tours. Hotels available for this benefit are subject to change. ° Gift card is a pre-loaded visa card with $100 credit. ◆ When sailing on a Scenic Space-Ship, the Scenic Tsar and Scenic owned South East Asia river cruisers. # When sailing on a Scenic Space-Ship.

How to Qualify

Currently membership is open only to people with a permanent Canadian or residential address. Membership will be extended to residents of other countries in future.

Membership is individual; in a couple each individual has their own unique membership number.

Once a member, a member for life - there is no need to do additional travel to maintain membership or tier status

Membership kit (and tier status upgrades), including a unique membership card, is automatically sent by mail within 8 weeks of completion of the qualifying tour, to those for whom we have a valid postal address

Any member who selects ‘Do not mail a Welcome Home Kit’ will not receive tier status upgrade or welcome home kits including membership cards and welcome home discount vouchers.

You can read the Scenic Club terms and conditions here.

Scenic Gold

Upon returning from your first trip you will automatically become a Scenic Club Gold member. The benefits include:

A $200 discount to be redeemed on your next cruise or tour*
Scenic Club Gold luggage, which you'll receive prior to every trip*
Priority on pre-release cruises
Member competitions and events
The very latest news and information from Scenic
A complimentary Scenic Wonder Club Magazine

Scenic Platinum

Complete five paid tours or travel 50 days travel and be upgraded to Scenic Club Platinum. In addition to all the benefits of Gold you Platinum benefits include:

Private transfers before and after your travel*
A complimentary pre or post hotel stay for trips of 20 days or more*
Scenic Club Platinum wheel-on overnight bag and luggage selection prior to every trip
*kilometres restriction applies - please call for more details

Scenic Diamond

Complete 10 paid tours or 100 days travel and be upgraded to Scenic Club Diamond. In addition to all the benefits of Platinum your Diamond benefits include:

A Scenic Club Diamond full-sized suitcase or a $100 gift card prior to each departure
Scenic Club Diamond trolley bag and selection of luggage prior to every trip
An extended distance allowance for the private transfer service*
*kilometres restriction applies - please call for more details

FREQUENTLY ASKED QUESTIONS 

>> Can I apply to join?
>> I want to alter a tour booking, how do I do that?
>> Do I have to book directly with Scenic to obtain tour member offers?
>> Can I still book directly with my travel agent?

CANCELLED TOUR 

>> I’ve fully paid for a tour however I now need to cancel and won’t receive a refund. Will this tour count towards my Scenic Club status?

EMERALD/ DIAMOND MEMBERSHIP

How do I qualify for Emerald or Diamond membership?
how do I select between receiving a suitcase or a gift card?

EMERALD, DIAMOND & PLATINUM EXCLUSIVE MEMBER ONLY TOURS

Will First Time or Gold members be accepted to travel on an Emerald, Diamond and Platinum Exclusive Members Only tour?
If accepted will first time travellers and Gold members receive the same inclusions?

GOLD MEMBERSHIP

What is a Gold Membership?

GROUP BOOKINGS 

Do you have special offers for group bookings?

LIMOUSINE SERVICE, HOTEL & TRANSFER CREDIT OPTIONS FOR PLATINUM, DIAMOND & EMERALD MEMBERS

>> Do members who use the Scenic Club limousine service have to use it at both departure and arrival if they choose to take it up?
>> I live outside the limousine zone allowance, and am therefore entitled to the alternative hotel night stay. However, I would like to take the limousine in one direction and personally pay the additional cost to cover the distance I am beyond the eligible zone allowance. I would then like to take up the alternative hotel night stay on the other direction. Is this acceptable?
>> Who sets the restrictions on the limousine zone allowance?
>> I live outside the limousine zone and cannot use the hotel option alternative. What benefit do I receive?
>> Can I combine the alternative hotel nights and Transfer Credit?

LOST CARD

>> I have lost my membership card, how do I get a new one?

LUGGAGE

>> What luggage do I receive prior to the commencement of my tour?
>> What is the new choice of language (starting June 2017) for first Time travellers, Gold, Platinum, Diamond and Emerald members?

MEMBERSHIP 

>> How can I contact your Member Help Desk?
>> Do tours completed prior to the launch of the program in 2008 qualify for membership?
>> Do I have to travel to maintain my membership?
>> I wish to unsubscribe from receiving mail from Scenic, will I retain my membership?
>> I think I have qualified, but where is my membership card?
>> I have forgotten my membership number, what do I do?
>> Do I need my membership number when making a tour booking?

PLATINUM MEMBERSHIP

>> How do I qualify for Platinum membership?
>> I have already received the Scenic Platinum Wheel-on overnight bag on a previous tour and don’t want another one. May I receive an alternative?
>> What days count towards the “20 days” requirement for me to receive the extra hotel night before or after my tour?

PRIOR TOURS

>> Some of my prior tours are not recorded in my membership details, how do I get this fixed?

SCENIC CLUB

>> Why can’t I redeem the offers published in Scenic Club Life with any other bonus offer?
>> Will a tour count towards my Scenic Club tier status if I do not actually travel?
>> Do I still use my 'Travel Club' number you previously issued to me?

TRAVEL DOCUMENTS

>> My travel documents for my next tour have not arrived, what should I do?

UNSUBSCRIBE

>> How do I unsubscribe to the Scenic Club communications (email or mail)?
>> How do I exit the Scenic Club program?

UPDATE DETAILS

>> How do I update my details?

THANK YOU VOUCHERS

>> What are Thank You Vouchers?
>> What are the rules for the use of the voucher?
>> Why is an extension not allowed beyond the expiry date shown on the voucher?
>> Shouldn’t I be entitled to a discount off my next tour even though I am marked as “Do not mail” in your system and therefore did not receive a Welcome Home letter with vouchers in it?

REFERRAL CREDIT

>> What is a Referral Credit?

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